As a service or process owner, your operational performance has a direct and measurable impact on the executive-level goals of your organization. But all too often, approaches to analytics confuse rather than clarify effective decision-making.

In this Infographic you will learn the below stages in performance analytics:

• Determine what to measure and how
• Understand and activate OOTB
• Collect data and populate scores
• Use OOTB content to get a feel for your data and how to customize your dashboard
• Use analytics for better service
• Customize PA for your specific business needs

Get your free copy today by filling out the form to the right!