Company Overview - A pediatric acute care hospital that provides care to infants,
children, adolescents, and young adults up to age 21, ranking among one of the best children’s hospitals in the country. 

The company was dealing with immature ITSM processes and inefficiencies in their incident, change, and problem management. They needed a more automated help desk system with more self-service capabilities

Fill out the form to see the solutions we provided them.