ServiceNow introduced the Automated Testing Framework (ATF) module with the Istanbul release. ATF offers greater flexibility in automating the testing of service workflows pertaining to Incident Management, Problem Management, Change Management, Service Catalogue workflow, etc.

This will help you to understand:

  • What is ATF and how it works?
  • Explore the effectiveness of ATF with different use cases
  • Step by Step Execution of ATF for specific application